Who we are
Effective Date: 03 01 2025
Business Name: Creato DZ
Contact Email: elyas@creatodz.com
Website: https://creatodz.com
Introduction
Creato DZ (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services, including SMS and voice communications.
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Business information
We collect information when you:
Fill out a contact form
Book an appointment
Speak with our AI assistant or representative
Opt in to receive SMS notifications
Contact us via phone, email, or website
SMS Messaging Privacy
SMS Messaging Privacy
If you opt in to receive SMS messages from Creato DZ, the following applies:
What We Collect
We collect your mobile phone number and name when you voluntarily opt in to receive SMS communications.
How We Use It
We use your phone number to send:
- Appointment confirmations
- Appointment reminders
- Service-related notifications
Consent
By providing your phone number and opting in, you consent to receive SMS messages from Creato DZ.
Consent is not required as a condition of purchase.
Message Frequency
Message frequency may vary depending on your appointment activity.
Message & Data Rates
Standard message and data rates may apply.
Opt-Out
You may opt out at any time by replying:
- STOP to unsubscribe
- HELP for assistance
You may also contact us at elyas@creatodz.com for support.
How We Use Your Information
We use your information to:
- Schedule and confirm appointments
- Provide requested services
- Send appointment reminders and notifications
- Respond to inquiries
- Improve our services
- Comply with legal obligations
We do not sell your personal information.
Voice Communications
Calls to and from Creato DZ may be recorded or processed for service quality, appointment scheduling, and training purposes.
Voice services may be powered by third-party providers.
Cookies & Analytics
We may use cookies and analytics tools to understand website usage and improve user experience.
You may disable cookies through your browser settings.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no system is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
We may use third-party service providers to operate our business, including:
- SMS providers (e.g., Twilio)
- Hosting providers
- Analytics providers
These providers process data only to provide services on our behalf.
10. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
To make a request, contact:
elyas@creatodz.com
11. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Information
Creato DZ
Email: elyas@creatodz.com
Website: https://creatodz.com